Shipping policy
At Farm’n Care, we work to process and deliver your order as quickly and safely as possible.
Order Processing
Orders are generally processed within [1–3 business days] after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Delivery Time
Estimated delivery time is generally:
[3–7 business days]
Delivery timelines may vary depending on the delivery location and logistics partner.
Remote and certain non-serviceable locations may require additional delivery time.
Shipping Charges
Free shipping is available on orders above ₹499, unless otherwise specified.
Applicable shipping charges, if any, will be displayed during checkout.
Tracking
Once your order has been shipped, tracking information may be shared with you through your registered email address, phone number or other available communication channel.
Delivery Delays
Delivery may be delayed due to circumstances beyond our control, including:
- Weather conditions
- Natural events
- Transportation disruptions
- Public holidays
- Incorrect or incomplete address information
- Logistics partner delays
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If your package appears damaged or tampered with upon delivery, please contact us as soon as possible and provide photographs/videos of the package and product.